We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Start Business Better.
Who We Are
We help you get the best start for your new business and/or help you develop and scale your current business.
We are here to help you set a solid online strategy, and can give you a step by step plan, how you can optimize your chances for online success. We can provide you with tools, E-learning, coaching and simple steps you can copy, to grow your business. We can also help you to focus your time and money where it makes the biggest difference. If you prefer to put your focus on other parts of your business, we can also run your online marketing for you.
The Policy complies with the information duty resulting from:
Article 13 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, of 04.05.2016, p. 1) (hereinafter: GDPR).
What are the types of data and Personally Identifiable Information we collected/processed
We collect many types of information for different purposes to provide and strengthen our services to you.
Personal data – as stipulated by Article 4(1) of GDPR means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
In the course of business, it is necessary for us to collect Personal Information. Therefore while using our service, we kindly ask you to provide us with specific personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First- and last name
- Address, State, Province, ZIP/Postal code, City, Country
- Date of birth
- Phone number
- Cookies and Usage Data
We may possibly use this information to contact you with marketing, newsletters or promotional materials and other kinds of information that can be interesting to you. You may unsubscribe from receiving any, or all, of these communications from ‘Start Business Better' by following the unsubscribe link or instructions provided in any email we send. From time to time we might also offer you to sign-up for quizzes and contests – here it would be clearly stated, what info to provide, and what you might sign-up for.
How we collect data
Most information will be collected in association with an individual’s use of Start Business Better, an enquiry about Start Business Better, or generally dealing with us.
- Directly when you explicitly provide it on the Sites by completing a sign up, buying, submitting feedback, creating a support ticket or replying to it, sending us a communication, subscribes for a service, list, account, connection or other process whereby you enter personal information details in order to receive or access something; or submitting any other Sites web form when you’re signed in
- When you submit your personal details to open an account and/or become a member with us
- When you supplies us with goods or services
- Indirectly via other people when you use services associated with the Sites. In particular:
- payment method, transactional details and tax information from payment provider in order to process a payment and/or provide support regarding it;
- gravatar (publicly available profile image) from a provider located in the US in order to display it at your support tickets, replies and in your profile pages;
- messages, posts, and comments from Facebook, in order to attach this data to your relevant support ticket when this could improve the support we provide to you for this ticket;
- names of email lists, tags and other relevant data from your email service provider that may be located worldwide in order to display them in the relevant provider’s integration settings.
As there are many circumstances in which we may collect information both electronically and physically, we will endeavour to ensure that an individual is always aware of when their Personal Information is being collected.
Where we obtain Personal Information without an individual’s knowledge (such as by accidental acquisition from a client) we will either delete/destroy the information, or inform the individual that we hold such information, in accordance with the DK Privacy Principles.
We collect information about how the service is accessed and used. This Usage Data may include information such as your browser type, your browser version, your computer's Internet Protocol address (e.g. IP address), the pages of our service that you visit, the time you spent on those pages, the date of your visit, unique device identifiers and other diagnostic data.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
Track behavior such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our features for specific segments of Users. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details.
Cookies and tracking
Cookies used by our service providers
How does Start Business Better use login information?
Start Business Better uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information.
For what purpose is the data collected?
Start Business Better. uses the gathered information for different purposes:
- To maintain, operate and provide you with personalized features and access to different areas of the Site
- To contact Visitors and Customers in response to certain inquiries, or to provide requested pieces of information.
- To conduct research and gather analysis or certain information so we can maintain and enhance our services
- To provide to Contest organizers if you choose to participate in a Contest
- To provide and nurture our services
- To communicate with you for the purpose of informing you of changes or additions to the Site, or of the availability of any service we provide;
- To ensure a high quality of customer support
- To observe the usage of our Service
- To prevent, detect and manage technical issues
- To carry out marketing activities and provide you with news, tips & tricks, and exclusive offers. Including general information about other goods, and services which we offer that are comparable to those that you have already purchased or enquired about unless you have opted not to be given such suggestions, helpful information, and advice.
Duration of Processing
Start Business Better will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter time period, except when this data is used to increase the security or to strengthen the functionality of our Service, or we are legally obligated to keep this data for longer period of times.
How is Personally Identifiable Information stored?
What choices are available to Visitors regarding collection, use, and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us by responding to emails as instructed, or by contacting us at firstname.lastname@example.org
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at email@example.com
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We are acting as a data controller with respect to the personal data of our website visitors. You can request “to be forgotten”. We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward. Visitors and Authorized Customers may contact us at firstname.lastname@example.org
These are summarized rights that you have under data protection law
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to complain to a supervisory authority
- The right to withdraw consent
Service Providers and subcontractors
We sometimes use external companies and individuals to manage our Service, to provide a Service on our behalf, to support Service-related services or to help us in analyzing how our Service is put to use. These individuals and companies have access to your Personal Data only to carry out these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Facebook Ads Conversion Tracking
Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on our Website.
We use third-party Service Providers to analyze the use and monitor of our Service.
Google Analytics is a web analysis service provided by Google Inc. (” Google”). Google utilizes the Data collected to examine the use and track of this Website, to prepare reports on its activities and share them with other Google services.
Twitter Remarketing is a behavioral targeting and remarketing service provided by Twitter, Inc. that connects the activity of our Website with the Twitter advertising network.
Facebook Custom Audience
Facebook Custom Audience is a behavioral targeting and remarketing service provided by Facebook, Inc. that connects the activity of our Website with the Facebook advertising network.
Google AdWords Remarketing
AdWords Remarketing is a behavioral targeting and remarketing service provided by Google Inc. that connects the activity of our Website with the Adwords advertising network and the Doubleclick Cookie.
Hosting and backend infrastructure
WA is a hosting service provided by Niche Marketing Inc.
We may provide paid products and/or services within the Service. In that case, we use external 3rd-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
PayPal is a service provided by PayPal Inc., which allows Users to make payments online
Is A Stripe Inc. provided payment service.
Thrive Comments is a content commenting service provided by Thrive Themes. When visitors leave comments on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service.
Facebook Comments is a commenting service provided by Facebook, Inc. The service allows the User to leave comments and share them on the Facebook platform.
Interaction and customer support
The Facebook Messenger Customer Chat is a service that allow you to interact with the Facebook Messenger chat platform provided by Facebook.
ConvertFox is among others a chat and support service provided by Convertfox, Inc.
‘Tars’ is a chatbot that is used to send automated answers and receive questions and contact request on StartBusinessBetter.com. Hollotars is a service provided by Tarsense Technologies Pvt Ltd
CallPage is a Callback service, where you can leave your contact information, and request a call back from us
Book Like A Boss
Book Like A Boss is a booking/scheduling system, where you can leave your contact information, and request a meeting with us
User database management
ConvertFox is a User database management service provided by Convertfox Inc. ConvertFox can also be used as a medium for communications, either through email or through messages within the StartBusinessBetter.com Website.
ThriveCart is a check-out system to handle affiliate tracking and online payments
YouTube / Youtube Social Widgets
YouTube is a video service provided by Google Inc. that allows our Website to incorporate content of this kind on its pages. The YouTube share button and social widgets are services allowing interaction with the YouTube social network provided
Facebook Social Widgets
The Facebook Like button and social widgets are services that allows you to interact with the Facebook network provided by Facebook, Inc.
Google+ Social Widgets
The Google+ +1 button and social widgets are services that allows you to interact with the Google+ network provided by Google Inc.
Twitter Social Widgets
The Twitter Tweet button and social widgets are services that allows you to interact with the Twitter network provided by Twitter, Inc.
Pinterest Social Widgets
The Pinterest share button and social widgets are services that allows you to interact with the Pinterest network provided by Pinterest.
https://startbusinessbetter.com contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
What organizations are collecting the information
In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain and do not store, retain, or use the information given to them.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
COMPLAINTS AND DISPUTES
If an individual has a complaint about our handling of their Personal Information, they should address their complaint in writing to the details below.
If we have a dispute regarding an individual’s Personal Information, we both must first attempt to resolve the issue directly between us.
If we become aware of any unauthorised access to an individual’s Personal Information we will inform them at the earliest practical opportunity once we have established what was accessed and how it was accessed.
Start Business Better
Valborg Allé 11, 3.tv